1. Introduction
Smeikey ("we," "us," "our," or "Company") operates this website, landing page, and all related services and features (collectively, the "Services"). This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit our website, use our Services, purchase our mockup generation services, or otherwise communicate with us.
By accessing and using our Services, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with our privacy practices, please do not use our Services.
Smeikey may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date on this page. Your continued use of our Services following any changes constitutes your acceptance of the updated Privacy Policy.
2. Information We Collect and Process
We collect and process the following categories of personal information depending on how you interact with our Services:
2.1 Contact Information
- Name and business/brand name
- Email address
- Phone number
- Mailing address
- Company website URL
2.2 Payment Information
- PayPal account details (processed through PayPal)
- Payment history and transaction records
- Invoice and billing information
- Payment confirmation details
2.3 Product Images and Assets
- Basic product photos you submit for mockup generation (t-shirts, hoodies, dresses, cosmetics, etc.)
- Website images you provide permission for us to use
- Any reference images or style preferences you share
- Product descriptions or specifications you provide
2.4 Account Information
- Username and password
- Account preferences and settings
- Service history and order details
- Communication preferences
2.5 Communications
- Messages and inquiries sent to us via email or contact form
- Customer support correspondence
- Project specifications and requests
- Feedback and reviews
2.6 Device and Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Website usage patterns
- Cookies and similar tracking technologies (if applicable)
2.7 Transaction Information
- Services ordered and purchased
- Dates of service engagement
- Delivery methods used (email, Google Drive link, etc.)
- Order history and past transactions
3. How We Collect Your Information
We collect personal information from the following sources:
3.1 Directly From You
- When you create an account or register for our Services
- When you submit product images for mockup generation
- When you make a purchase or payment
- When you communicate with us via email or contact form
- When you provide feedback or inquiries
3.2 Automatically
- Through your use of our website and landing page
- When you download generated mockups via email or drive links
- IP address and device information
- Browser activity and website navigation patterns
- Cookies and similar tracking technologies
3.3 From Payment Processors
- PayPal shares payment confirmation and transaction information with us
4. How We Use Your Personal Information
We use your personal information for the following purposes:
4.1 Service Delivery
- Processing your service requests and orders
- Creating professional AI-generated mockups based on your submitted images
- Delivering completed mockups via email or Google Drive links
- Managing and maintaining your account
- Sending service-related notifications and updates
- Providing customer support and assistance
- Storing project files and delivery records
4.2 Payment Processing
- Processing payments through PayPal
- Managing billing and invoicing
- Recording transaction history
- Preventing payment fraud
4.3 Communication
- Responding to your inquiries and customer support requests
- Providing updates on your orders and service status
- Sending notifications about delivered mockups
- Communicating service updates or changes
4.4 Business Operations
- Improving our Services and website functionality
- Analyzing usage patterns to enhance user experience
- Maintaining records for accounting and business purposes
- Complying with legal and regulatory requirements
4.5 Marketing (If Authorized)
- Sending promotional emails or offers (only with your consent)
- Notifying you about new features or services
- You may opt out of marketing communications at any time
5. How We Disclose Your Personal Information
5.1 Third-Party Service Providers
We may share your personal information with third parties who perform services on our behalf, including:
- PayPal: For payment processing and transaction management
- Email Service Providers: For delivering mockups and communications
- Google Drive or Cloud Storage: If you authorize delivery via cloud links
- Website Hosting Providers: For maintaining our website and services
- Customer Support Tools: For managing inquiries and support
5.2 Legal Requirements
We may disclose your personal information if required by law, regulation, or legal process, including:
- Compliance with court orders or government requests
- Protection of our legal rights or property
- Enforcement of our Terms and Conditions
- Prevention of fraud or illegal activity
5.3 Business Transfers
In the event of a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred as part of that transaction.
5.4 With Your Consent
We may disclose your information to third parties when you explicitly authorize us to do so.
5.5 What We Do NOT Do
- We do not sell or share your personal information with marketing partners for their own advertising purposes
- We do not rent or lease your contact information
- We do not disclose your product images to competitors or other brands
- We do not use your images for purposes other than creating your ordered mockups
6. Product Images and Confidentiality
6.1 Your Product Images
The product images and website images you submit to us are:
- Used solely for the purpose of generating your requested mockups
- Kept confidential and not shared with other clients or competitors
- Deleted after project completion (unless you request retention for future orders)
- Protected with reasonable security measures
6.2 Image Retention
- We retain your product images during the service period to generate mockups
- You can request deletion of your images at any time
- We do not retain your images for marketing, promotional, or training purposes
- Upon termination of services, your images are securely deleted upon request
7. Security of Your Information
We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However:
- No security system is completely impenetrable
- Information transmitted via internet or email may not be secure in transit
- You are responsible for keeping your account credentials confidential
- We recommend not sharing sensitive information through unsecure channels
7.1 Data Retention
We retain your personal information for as long as necessary to:
- Provide you with our Services
- Fulfill your orders and complete transactions
- Maintain accurate records for business purposes
- Comply with legal obligations
- Resolve disputes or enforce agreements
Once these purposes are fulfilled, we securely delete or de-identify your information.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
8.1 Right to Access
You have the right to request access to the personal information we hold about you.
8.2 Right to Delete
You have the right to request that we delete your personal information, except where we must retain it for legal or business purposes.
8.3 Right to Correct
You have the right to request that we correct inaccurate or incomplete personal information.
8.4 Right to Portability
You have the right to receive a copy of your personal information in a portable format and request that we transfer it to another provider.
8.5 Right to Withdraw Consent
If you have consented to certain uses of your information (such as marketing), you have the right to withdraw that consent at any time.
8.6 Marketing Communications
- You may opt out of promotional emails by clicking the "Unsubscribe" link in any marketing email
- You can manage your communication preferences by contacting us
- Opting out does not affect service-related communications about your orders
8.7 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: smeikey.shop@gmail.com
We will verify your identity before processing your request and will respond within a reasonable timeframe as required by applicable law.
9. International Data Transfers
Smeikey serves clients globally. Your personal information may be transferred to, stored in, and processed outside your country of residence, including countries that may have different data protection laws than your home country.
By using our Services, you consent to the transfer of your information internationally as described in this Privacy Policy. We take appropriate measures to protect your information during international transfers in accordance with applicable laws.
10. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us immediately at smeikey.shop@gmail.com, and we will take steps to delete such information.
11. Third-Party Links
Our website may contain links to third-party websites and services. This Privacy Policy applies only to Smeikey's Services. We are not responsible for the privacy practices of linked websites. Please review the privacy policies of any third-party sites before providing your information.
12. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Track website usage and analytics
- Improve our Services and user experience
- Provide targeted content
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of our Services.
13. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information. Contact us at smeikey.shop@gmail.com to exercise these rights.
14. European Privacy Rights (GDPR)
If you are located in the European Union or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, and restrict processing of your personal information. Contact us to exercise these rights.
15. Complaints and Inquiries
If you have concerns about how we handle your personal information, please contact us:
Email: smeikey.shop@gmail.com
Business: Smeikey - AI Mockup Generation Services
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. We will notify you by updating the "Last Updated" date and posting the revised policy on our website. Your continued use of our Services following such changes constitutes your acceptance of the revised Privacy Policy.
17. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: smeikey.shop@gmail.com
Business: Smeikey - AI Mockup Generation Services
Global Service Provider | Limited to 10 Active Clients